Testimonials

Testimonials

Please read our client testimonials and customer reviews!

We highly recommend Marsha and would work with her again on any project! Her sky-high integrity and communication skills made a very unusual and challenging situation work out successfully.

The solution we needed required that all parties understand and be patient with a complicated process that would eventually benefit the Buyers, the Sellers, the Mutual, and even Rossmoor in general.

She exceled by gaining and maintaining the trust of all players, encouraging face-to-face communications, listening to what each party needed, then believing in and working towards the common solution. The deep trust each party had in Marsha was well earned and warranted; it gave us confidence the process would continue moving forward.

Her knowledge of Real Estate, Rossmoor, and Mutual bureaucracies was critical in monitoring, acting, and communicating to expedite the process from beginning to end, keeping us well informed and taking steps herself whenever possible to identify and resolve potential problems.

And what seemed like a long, arduous nine-month process has now come to a happy conclusion. Marsha, We thank you!

- Rick and Susan Lewis

Sue Choe is a true professional. She is trustworthy, follows through, knowledgeable and extremely helpful. Sue makes the buying and selling process as easy as possible for her clients. We have bought and sold from Sue at different times. She has cared about us as people and maintained a relationship with us in and out of contract. We appreciated that. We highly recommend her and when we need an agent again will use Sue.

- Steve and Karen Kruse (Seller)

Lauren's service is unmatched. She is incredibly attentive and responsive, and is always available whenever I need anything. Her personalized attention at every step created a smooth and stress-free experience. Her deep knowledge of the East Bay Area as well as the needs (and potential anxieties!) of first-time home-buyers makes her my perfect agent! I will never use anyone else!

- Caroline M.

Nancy Christman is a treasure in the oft-times complicated world of real estate. Among her many outstanding qualities, we were impressed with her thoroughness, desire to please, and exceptional attention to detail. Representing us as both buyer and seller, Nancy provided and processed a well thought-out, positive experience ensuring a smooth transition and stress-free experience. She was well prepared in every facet of the process. Nancy is an asset to her profession and a wonder person to work with.
Hats off to Nancy!

- JMary and Dick Davison

I've been very impressed in my experience working with Lauren! If you're looking for an extremely knowledgeable and hard working Real Estate Agent, then look no further. I'm a Mortgage Broker so I have many interactions with other Realtors in the industry and can verify that Lauren is excellent. I've seen firsthand her ability to get offers accepted in an extremely competitive environment. Always a pleasure to work with you Lauren!

- Jeremy G

Tom and Lauren did an amazing job in conducting a class for first time home buyers. I learned a lot about the process searching for a house and financing. I highly recommend taking this class with them--trustworthy and knowledgeable.

- Ana Pascual

Lauren was a pleasure to work with. She managed the process very well was always available to the buyer and me. She was proactive and helped make the buying process simple.

- Reimund Maks

Steve and I thank you so very much for all you did to sell our house in Rossmoor. You stayed in constant touch with us and got asking price. Your photo’s of our home brought in many, many people looking buy. You definitely went above and beyond for us as I am sure you do for everyone your work with. We miss you already. Our warmest regards and a couple of hugs,

- Stephen and Barbara Pintor

We had a great experience working with Christine and her team. I particularly liked being informed on a weekly basis with status updates and progress. They were very professional, and we received the guidance we needed to minimize the stress involved in selling in the time frame needed. We were happy with the results!

- Tony Garcia

Sunok Choe was fantastic! I received an offer for $30K over asking in less than 24 hours of my property being listed. I couldn't have been more pleased with how quickly and smoothly the entire process went. Sue answered every question I had in a timely manner, and she kept me informed through the entire process. I would definitely recommend Sunok Choe to anyone who needed a realtor.

- Nicole Sprague, Hayward, CA (Seller)

Christine worked exceptionally hard to make the sale happen in a timely manner and responded to all my requests for information in a calm and professional manner. I was probably not her easiest seller, but would highly recommend her to anyone looking to buy or sell a house - particularly due to her negotiation skills.

- Mark Davis

My wife and I would highly recommend Mary Orfali as an agent based upon her knowledge and experience in the market, her professional and personable approach and her knowledge and use of the technological tools available. She is outstanding!

- Richard & Mary Kastner

A friend has referred Christine to me when I was trying to buy my house. Christine helped me tremendously not just in finding the right house, but making me believe that everything would be OK, that I would find and be able to buy a new house. When we found it, it was a pretty tough negotiation with the seller's bank and in the end Christine got me to get my house for $30K LESS than asking price. She was there through the entire process fighting for me and helping me to understand what was going on. I barely could believe that I was able to buy a house. Christine made it real and if I ever think about buying/selling I will definitely have her to help me again. Thank you Christine for helping me and my son to have this beautiful home!

- Ana Siqueira

To Whom it May Concern: I had never sold a house before and I had to sell my mother’s property, 150 miles away from me. Patrice got the job done! She was smart, honest, prompt, efficient and well connected to the resources I needed to repair and upgrade my mother’s house. She communicated well and was very accessible to me and my questions. I think the whole process of selling the property went so smoothly due to Patrice’s experience and competence. I highly recommend her to anyone needing a realtor.

- Robin Goldner, MSW

Starting an optometry practice cold and raising 3 young boys paled in comparison to the stress of selling and then buying a home. My wife and I are so grateful we had Christine Jeffers on our team. She was there when we sold our home in Concord. She gave excellent advice on pricing and staging our home. We received multiple offers and we were happy with the results. Christine then put on a different hat and became our strategist when buying our new home in Walnut Creek. We appreciated her insight, her sincerity, and her experience in the transactions we had. The total monies exchanged was over 1.5 million dollars. Thank you, Christine. I keep a stack of your cards to pass out when the time is right. We will be needing you soon as we consider another move with our growing family.

- Dr. Kelvin K. Tang

Su is a fabulous person. She got to. know us and was right on with the place we wanted,she also took care of selling our coñdo in rossmoor.after meeting her I knew she was the one! We love our new place.she found the perfect place for us!I consider her a new friend! Su is better than fabulous. I've moved and bought and sold before and she is the best I ever met I think I also made a new friend! Debra made the paper work easy! Su took care of everything yes everything!!!

-Barbara Portner 2101 pine knoll drive #7 entry 3 walnut Creek 94595 (Buyer)

We had a great experience working with Christine and her team. I had a job transfer and had to sell the house quick. Christine was very helpful and handled all that needed done to get the house ready. She helped make the process completely painless. Even helped with staging the home, and making recommendations for improvements to help it sell faster. We received multiple offers and sold our home at a price above what we expected. She did a great job negotiating on our behalf and we had a successful close. My husband and I were very happy with the level of professionalism and service we received.

- Sue Miller

Could not be more pleased.

-Joseph Kaplan, M.D. 1101 Rockledge LN#3, Walnut Creek (Buyer)

I was very pleased with the services I received from Christine. I needed to sell my house and was completely stressed out but Christine was very helpful and provided me the assurance I needed. She kept me up-to-date on what was going on and did a great job negotiating on my behalf. I liked the fact that she addressed all my concerns in a timely manner. She worked hard and exceeded my expectations.

- Mark Davis

We were very happy with the way Sue handled everything. She's naturally a very positive person with an upbeat approach to handling negotiations and treating clients.

- Millard Phelps...also speaking for Barbara (wife) (Buyer)

We were not an easy client for Mary since we did not live in the area and we knew nothing about Rossmoor. She understood what was important to us – plenty of natural light and a view. She spent hours showing us properties. When we settled on the model that we liked the most she contacted us immediately when a contract on one of those models fell through. She guided us through the whole offering process and made sure that we were the ones to get this property. From showing us properties, to the offer, to the close of escrow and after, she was there for us every step of the way. We can’t recommend an agent more strongly. Mary is great.

- Alice & Ed Lowe

Sunok was great. THe apartment sold quickly and I felt she had our best interests at heart. She was prompt and professional in her dealings with us and worked with the contractors who renovated the unit to get us a good deal. She was considerate and good at communication with both me and my Mother during the whole process.

- Lance and Mariane Lammon Orleans Ca. (Seller)

I had not purchased a home in over 10 years and Mary Orfali helped in re-educating me on the process. I would recommend Mary Orfali based upon her efficiency and consistent follow-up in a timely manner with me related to requests.

- Nanette Schrader

Sue was perfectly attuned to my special needs and advised accordingly. I cannot say enough good things about her.

- Meredith Pence, Walnut Creek (Buyer)

Christine worked exceptionally hard to make the sale happen in a timely manner and responded to all my requests for information in a calm and professional manner. I was probably not her easiest seller, but would highly recommend her to anyone looking to buy or sell a house - particularly due to her negotiation skills.

- Mark Davis

Mary was very professional in helping me acquire my Waterford South unit.

- Helen Jue

I was satisfied with Sue as a buyer's agent for the unit I bought six years ago. I knew she was familiar with the difficult proccesses in ownership transfer policies at Rossmoor, she was familiar with the unit and I figured she was a logical choice to be my agent as a seller's agent.

- Diane Guilfoy Bend OR (Seller)

Mary Orfali is amazing. Three things that really stood out about her was that she’s personable, pays a lot of attention to details, and moves very quickly. She understood our needs and was always a step ahead of us. She walked us through the whole process and continues to support us. We would recommend Mary Orfali to anyone who wants to find their dream home.

- Lucy Hue

Preparation, planning, reconditioning, and staging were all brilliantly handled. I could not be more satisfied. This is how all RE transactions should be handled.

- Phil Bazell (Seller)

Sunok Choe was very good at outlining a plan to sell my Aunt's condo and followed through effectively. Since I live a distance away she was especially helpful in completing needed items quickly.

-Frances Enkoji (Seller)

She was excellent and related well with my wife and me.

- Douglas Lins, Rossmoor, Walnut Creek, CA. (Buyer)

Mary got my house sold in one day. She took care of everything, and made the process super easy. I would recommend her if you want to get your house sold quickly for a good price.

- Karen Avery

Sue is by far the BEST realtor who I have ever had the privileged of working with--and I've had plenty of experience! If you are looking in Rossmoor---don't go to anyone else. She knows Rossmoor like the back of her hand....

- Nicole Sprague, Hayward, CA (Seller)

Mary Orfali did an excellent job in helping us to sell our home of 40 years. She negotiated an above market price and was very helpful in helping us to move and adjust to our new situation. She is friendly, knowledgeable and caring and we would recommend her to anyone either selling or buying a home.

- Denis Kelly

Nancy Christman is a treasure in the oft-times complicated world of real estate. Among her many outstanding qualities, we were impressed with her thoroughness, desire to please, and exceptional attention to detail. Representing us as both buyer and seller, Nancy provided and processed a well thought-out, positive eperience ensuring a smooth transition and stress-free experience. She was well prepared in every facet of the process. Nancy is an asset to her profession and wonderful to work with. Hats off to Nancy!

- Marci and Dick Davison